PAST SPEAKERS 2021
DAVID LLOYD
GENERAL MANAGER, UK, NETHERLANDS & NORDICS
ALIBABA GROUP
DEBBIE EVANS
GROUP DATA PROTECTION OFFICER
RENTOKIL INITIAL
LINDA LEOPOLD
HEAD OF RESPONSIBLE AI & DATA
H&M GROUP
CHRISTELLE BOURDEU
HEAD OF AI PLATFORMS
AIRBUS
RIKU TAPPER
DIRECTOR DATA & AUTOMATION
POSTI GROUP OYJ
MATTIAS FRAS
GROUP HEAD OF AI HUB
NORDEA
PAULA KILPINEN
STRATEGIC ADVISOR
WÄRTSILÄ
MIKAEL RUOHONEN
BUSINESS LEAD DATA SCIENCE & AI
SOLITA
THEMES 2020
CUSTOMER EXPERIENCE
Build a 5-star CX with AI
Enabling characteristics of every aspect of customer service and gaining customer loyalty
Gaining Access to that top 1% Customer in Retail Through Personalisation
Unlock the 1% customer, that is worth more than the average customer
Building Customer Loyalty Through AI for Global Banks and Other Enterprises
Decreasing overwhelming paperwork and information overflow with AI (from the customer’s perspective)
Leading to the customer trusting the service provider more and decreasing the odds of them switching to a competitor
New Data Intelligence Drives CX-innovation: All Personalised Everything
To enhance the customer experience online, on apps and websites, AI can make the experience more personalised, therefore increasing booked flights and an overall good impression
A Robotic Coworker - Friend or Foe?
Chatbots, voice assistants and feedback machines - what is new about robot assistants and how are they increasing customer satisfaction in the future? Are they a substitute or a support pillar?
Backend or Conversational NLP - Which One Should You Go With for a Business Boost?
Which is cost-effective and which isn’t? Which one is right for your business?
NLP in the News Industry - How Social Media Affects Financial Progress
Nowadays everything is posted on social media and other networks - financial news included.
Since a person cannot comprehend the amount of information about the financial situation that is broadcasted every day, we are starting to implement NLP to solve this issue.
REVENUE PRODUCTION & TIME MANAGEMENT
AI as a Law Officer: Fighting Fraud
How AI Will Reverse Falling Profit Growth
Intelligent automation, labor & capital augmentation, innovation diffusion
Recent research of the affect of AI in multiple industries
Unleashing the Power of AI to Boost Industry Profitability
How Small Investments in Tech Will Save You Millions
How small investments in AI and data processing can save you millions in the long run
Do You Have an AI-Strategy?
Every company needs an AI strategy
Two ways of driving AI to success: intelligent products and intelligent business
Rethink your use of Digital Tools to Maximise Time Efficiency
Tools don’t have to be expensive - and they save a lot of your time.
AI in a Global Scale: How the Global GDP Changes Significantly Through Automation
AI will increase the global GDP with trillions, creating new jobs
How is this AI revolution so successful and what are the negative aspects of this growth?
Increase in Revenue, Reduction in Cost - This will be the 4th Industrial Revolution
Is the cost-effectiveness true and in that case, how do we achieve the goal of increased revenue?
Where will the fourth industrial revolution take us in consideration of AI?
Smart Energy: A blueprint for AI, IoT and 5G convergence
Enabling energy use in more efficient ways than before, what are they?
How AI in Healthcare will become a Multi-Billion Dollar Industry - This is how you will be part of it
Patient -centricness, sentiment analysis and other strategies and tools to grow a healthcare business’ revenue.
AI FRAMEWORKS
Building AI- based Frameworks to Drive your Strategies
Using ready or self-made frameworks - which is more profitable and time-efficient?
Building Business: Artificial Intelligence Frameworks you Should be Using
DATA PROCESSING
Real-Time Analytics: a Constantly Updating Stream of Data
Analysing data as soon as it comes in without the middleman
Improving the overall process
Data as a Service is Creating Innovative Revenue
Ethical Intelligence: What are Your Technical Morals?
Can a machine answer ethical questions?
The matter of privacy
How are you Cleaning your Data?
Time spent on cleaning and preparing data to be used
Cutting down utilised time
The Digital Twin: Pairing the Physical and Virtual World to Enable Problem-solving Beforehand
The digital twin allows you to forecast problems using data and analytics and potentially prepare for the future
Giving power to your technicians
How does this work in practice and who does one hire to get one for your own practice?